VELL CART
SellerPlatform
Vell Cart Registration
An Online Fashion Store
E-commerce is flourishing in the country and virtual shopping spaces like Vell Cart has revolutionised the online shopping experience for International consumers.
Vell Cart SellerRegistration
To sell products on VELL CART, you have to create a Vell Cart Seller account. You can start Vell Cart Seller registration through the Vell Cart website. The only thing required is a couple of images of the product with a description in a few words. Vell Cart has offered the registration for free to sellers at this moment.
Information required for Vell Cart Registration
- Company Name.
- Brand Name.
- Registered Mail ID.
- Contact Person Name.
- Contact Number.
- Category of products
- Sample Images of products.
- Company Address.
- Warehouse address.
- GST Certificate/VAT Registration (Optional)
- PAN Card/NI Number (National Insurance Number).
- Canceled Cheque (Owner/Company name must be printed on the cheque).
Registration under GST is mandatory for the vendor to sell on www.vellcart.in
Vell Cart Registration – Vell Cart SellerWeb
The Vell Cart Seller web serves as a dashboard to upload product images and details to the storefront on VELL CART.
- Seller has to provide details such as name, PAN number, bank details GST and address besides supplying documentary proofs.
- Vell Cart Registration process takes less than an hour, and the Seller will receive a text message confirming the activation
- of the storefront in six hours or so after which you can take the process further.
- Once the registration process is completed, you can set up a unique logo, banner, and name for the online store.
- Upload photographs of the products, images should be genuine and fall under the permitted categories to sell products on VELL CART.
Note: Seller can upload as many as seven images per product.
Vendor Agreement
The company Vell Cart will serve as the seller’s provider of various services regarding the sale of the products as settled under the Vendor Agreement and the use of the platform to enable the promotion of the products and their advertisement.
Sales Commission Charge
If you are a new seller, your monthly subscription will be free for 1-year (When your item sells you pay 15% (in India) and 15% (in International) commission of the final transaction value. We call this a Final Value Fee. If you don’t sell, you usually don’t pay a final value fee. If for some reason, the buyer doesn’t pay, you need to either cancel the same or report it as an unpaid item in order to be eligible for final value fee credit). Company will take three charges from the seller. First is Tax/GST, When Seller provides free delivery, Seller needs to pay shipping charge and GST.
Product Export
Export quality products can be sell at www.vellcart.com under the export license of Vellcart.
Company Services
- The company will actively function as a customer helpdesk inquiry about products and orders, complaints, and other grievances.
- The company will explain each of its products including their technical aspects, the brand name, the cost, and the warranty terms.
- The company will also rate the vendors based on their performance and reviews.
Sell Products on Vell Cart
Once the Vell Cart store is live, the vendor can share the product details with the customer using the network through social platforms like Whatsapp, FaceBook, email, SMS, Pinterest, Instagram, or Twitter. Once the Sellers tarts the work, he/she can handle the products on Vell Cart via this web.If the seller has an export license,seller can sell products internationally otherwise the seller can only sell their own country. Vell Cart provides seller has the facility of listing their products on Vell Cart website.
Note: Prior to posting the product advertisements on the website, the Company will run a quality assessment test of the samples submitted by the vendor for the photoshoot based on significant-quality parameters prescribed by the company.
- Ordering of the products can be handled from the order management section in the platform.
- The vendor needs to pack the products using their own packaging equipment at personal cost before being shipped to the customer.
Note: Seller can show the shipping price as a part of the product price or separately.
Vendor Obligations
The Seller will be answerable for all the warranties provided and the services after the sales of the products as per the standard product warranty and maintenance contracts. The terms and conditions for the vendor are given below. Seller has the responsibility on products after sold to customer when product has to be returned or refunded.
Vendor’s Terms & Conditions
This document is an electronic record. This electronic record is generated by a computer system and does not require any physical or digital signatures and the same has been incorporated by reference in the Vendor Agreement.
The Terms are incorporated in the Vendor Agreement by way of reference and constitute part of the binding Vendor Agreement executed between the Company and the Vendor.
- Background:
The domain name www.vellcart.in/com (hereinafter referred to as “Portal/Website") is owned by the Company and operates as an online marketplace for the display. It is used to advertise and sell products by various vendors to the customers and provides services associated with it to the vendors and to the Customers / Portal users with the permission of the vendors, as the seller’s service provider, for instance. The Company shall act as the seller’s service provider for providing a variety of services related to the product sale as approved under the Vendor Agreement, and the use of the Portal for allowing promotion and advertisement of the products.
- Products:
- The vendor shall provide the products to the Company for the purpose of marketing. On the basis of the market analysis completed by the Company, it may make suggestions to the Seller on a timely basis on some products and their quantities which are to be put in display, advertised and put for sale by the Seller through the website. The final decision of the Seller on the products and their quantities to be showcased on the Portal shall be made on the basis of such opinions. The company has the power to decline the display request or withdraw any product from the Portal.
- The Seller should advertise and sell the products, through this Portal only (“Specified Product Lines”). The Seller should not, with respect to the specified product lines, search, accept from, or hire any other unit to provide similar services provided by Vell Cart without the approval of the company in a written format.
- The products to be sold by the Seller should be either manufactured by himself/herself or are bought from third party suppliers or manufacturers. If the vendor has purchased the products from the supplier, the vendor must have a no-objection certificate attested to the owner/manufacturer in the format shown by the Company.
- Services to be provided by the Company
As part and parcel of the Services, the Company shall carry out the following functions for and on behalf of the vendor for consideration as agreed under the Vendor Agreement.
- Product Sale:
- The Seller gives permission to the Company to provide the customers:
(a). Assistance and Information about the products and sales.
(b). Information about the status of the order the customer has placed
(c). The company will actively function as a customer helpdesk inquiry about products and orders, complaints, and other grievances.
- The Seller declares to co-operate completely with the Company as needed, related to any functions of customer-service by the company. Such options can be given by the Seller either by the Seller itself or via the suppliers.
iii. The Seller gives authorization to the Company to put:
(a). A description of the Seller(including the description about suppliers) and
(b). Description About every single product (including technical dimension, brand name, cost, and warranty) on the platform.
(c). Rating of the Seller depending on the performance and reviews by the customers.
- The Seller acknowledges and authorizes that the Company shall provide an end of season sale discounts twice a year on the Portal, from 1st July to 31st August and 1st January to 15th February. Such discounts shall be executed in accordance with the Vendor Agreement.
- The Seller allows the company to offer some discounts during the year (apart from EOSS) where the sharing ratio and the discount percentage shall be determined mutually between the Seller and the company from in certain intervals of time.
- Advertising Policies
- The Company can display and advertise, after receiving the permission of the seller, the products on the platform based on the choice opted for by the Seller in the Vendor Agreement.
- The amount of such advertisement shall be dealt with by the Sellers agreed mutually between the Company and the Seller according to the Vendor Agreement.
iii. The Company must inform the Seller of the date(s) that are allotted for the photoshoot of the products to display the products on the website as well as for the advertisements. The Seller must provide prototypes of the products that are to be displayed on the platform at least 10 days before the shooting day.
- Assurance of Quantity and Quality:
- Before advertising a Product on the portal, the quality of the prototypes sent by the vendor for the shoot shall be tested based on certain quality assessment tests prescribed by the company.
- If the products do not meet the expected quality by the company, they will contact the vendor as early as possible and the Seller must repair, replace or upgrade all the products so that it is eligible to be sold. The Seller must provide fresh samples to the company that had undergone repair, replacement, or up-gradation in order to confirm that the products have the required quality demanded by the company.
iii. In the scenario where the vendor gets the products from the suppliers, it must be made sure that the suppliers have repaired, replaced, or improved the products so as to meet the quality parameters of the company. These products will again be scrutinized by the company to ensure the quality demanded by the company.
- Before the products are to be displayed and advertised on the website, the vendor must ensure the availability of the products before 2 working days so that the customers could buy them without any difficulty. These products must be approved by the company in terms of their quality.
- in the unfortunate event of a product being out of stock, the vendor must do the necessary actions to make available the products for the consumers and they should update about it on the website.
- if the photo of a product is shot and displayed in the portal and the vendor is unable to make it available for the customers to buy it within 30 days, they are liable to pay what the company told as fine to the company as the cost of photography of the product.
- Ordering, Packaging, and Delivery of the Product:
- The Portal will allow customers to place orders for the product they want to buy on the portal.
- Upon confirming the order by the customer, the company will update the details of the order on the internal portal which the company must make available for the seller.
iii. The Seller confirms that after receiving the confirmation of the order of any product by the buyer, the company has the authority, and permitted by the seller, to collect directly or via its third-party service providers or nominees, the required product from the Seller for delivering it to the customer, within 24 hours of the order being confirmed on the website. The Seller will use material used to pack agreed mutually with the company to pack the product. The outermost package layer used for the materials and collaterals is to be supplied by the company.
- The Seller must make sure to give all-important authorizations in support of the company to facilitate the collection of the products from the seller.
- Before executing the delivery of the required product to the customer on behalf of the seller, the company should verify that the product has fulfilled all the quality parameters put forward by the company.
- To avoidance doubt, it is clarified that the company would not pay for the quality assessment tests of the products in the presence of the seller.
vii. The Company will take all reasonable measures to help the customer in a track about the arrival and delay in the delivery of the product.
- Collection, Payment, and invoicing:
- The Seller will create, print, and submit an invoice for the product that is purchased to the customers using the Vendor portal generated by the company. Sometimes, the invoice could have some additional shipping, or other charges based on the company’s policy at that particular time. The Seller agrees to reserve the same in their books. If not, the company will issue a debit note to the Seller for an equivalent amount which results neither in gain nor loss to the seller.
iii. The company will collect the amount from the customers with the permission of the Sellers its service provider.
- Terms of Payment
- The customers are given the option to pay for the purchase by means of online payments, or any other legal ways of payment available on the website from time to time.
- The company must create and give the Seller the reports of the products every 2 weeks that are delivered, and it should contain details of the orders placed, the amounts, non-delivered products and thus RTO (return to origin) and any returns by the customer as per the R&R Policy.
- It is made clear that the company is not liable to give any information that does not affect the business.
- The proceedings of the payment of sale of the products by the Company to the Seller shall be done on a basis of two weeks. After the end of every twenty eight calendar days from the two weeks, the company must pay the remit the product’s sale proceeds which are delivered to the customers within two weeks after discounting from
(i) The company’s Margin on the sold products and delivered to the customers as settled in the Vendor Agreement;
(ii) any other amount incurred by the Company in for other services, as settled under the Vendor Agreement (including without limitation the shipping charges, advertisement costs, etc.);
(iii) Any adjustments for any RTO and returns from the customers within three months from the date of delivery of products; and
(iv) All other costs payable by the Seller to the company on agreement with this Vendor Agreement and the Terms & Conditions.
- The Margin owned by the Company must be subject to taxes. The company shall pay back the TDS amount to the seller. The Seller must submit a TDS certificate to the Company within thirty days of the end of a calendar quarter. If the vendor fails then they will be responsible to pay or reimburse the company the TDS amount. The amount mentioned above shall be balanced in the two-week payment to the Seller by the company.
- Return and Refund
- The company follows a Return and Refund Policy (“R&R Policy”) which is relevant to the product sale via the website.
- The Seller has been given a copy of the R&R Policy or has been provided entrance to the R&R Policy and the Seller thus confirms that the conditions of the R&R Policy are agreeable to the seller.
- The company must display the R&R Policy on the website in a prominent manner, thus the customers will be alert of the R&R Policy.
- If a customer is eligible for a return or refund for any product based on the R&R Policy, the company must conduct such return or refund only in the knowledge of the Seller according to the R&R Policy and adjust the cost paid to the customer from any amounts payable by the company to the seller. The Seller hence agrees that such diplomatic decisions can be done from the money paid to the Seller by the company up to three months from the date of delivery of products to the customer.
- The buyer needs to pay the return cost.
- If damage comes while return, Company won’t be responsible.
Import Expenses
Buyer needs to pay an import tax when purchase from www.vellcart.com.
- License to Access Intellectual Property
- The Seller must allow the company the license to use its Intellectual Property for enabling the smooth run by the company.
- If the Seller obtains the products from suppliers, the Seller must possess all consents and licenses for the use of supplier’s Intellectual Property in relation to the product being taken from such supplier for selling, before the display or advertising of the Products on the website. A ‘no objection certificate’ must be obtained by the Seller from the supplier in the format given in the Vendor Agreement and it must also be submitted to the company before to display of the Products on the website. If the company receives a notice and/or claim from an owner/manufacturer of the products to be sold regarding the violation of its intellectual property rights, the company will forward such claim to the Seller and the Seller will be answerable to such claims. The Seller will also be liable to maintain the company from the harm of harassment. The company may also give all important details regarding the Seller to such party from whom an authentic claim has been received by the company and the Seller should not object to the same. The company may take further actions against the seller, if required.
- It is clarified here that no rights in the Intellectual Property of the Seller and the suppliers are given in the company’s favor, with the limited license as an exception to use the Intellectual Property with the aim of giving proper service by the company.
- The term “Intellectual Property” means and includes, trade names, logos, trademarks, brand names, copyrights, and other important intellectual property rights connected to the advertisement and product sales.
- Seller Obligations
The Seller must be responsible for all after-sales services and warranty of the products as per its standard product warranty and maintenance contracts and must leave the company out from all this.
- Company Obligations
- a) The company will take necessary actions to spread awareness to the customers on the website about the warranty period and its terms as directed to it by the Seller of the products displayed on the website.
- The company must keep the valid and proper registration of its domain name of the portal at its own costs.
- Risk and Title of the Products
- No title or risk of the products should be passed to the company for any reason. The risk and title of the Products must pass directly from the Seller to the customer after the delivery of the products and payment.
- It is hereby agreed and clarified that any liabilities in connection with any fault, defect, or shortcoming in the products must be of the Seller or the Supplier alone and this term should enable the termination of the Vendor Agreement together with these Terms & Conditions.
- Confidentiality
All negotiations should be kept confidential and it must follow these Terms & Conditions together with the Vendor Agreement efficiently. No disclosure or announcement without the written approval of the other party must be made in terms of
(i) disclosures compulsory to be promised to each party’s advisors, consultants, directors /employees on the basis to know about it and given that such third parties are tied by restrictions of confidentiality; and
(ii) legal disclosures.
- Termination
- These Terms & Conditions will become effective only on the Effective Date as given in the Vendor Agreement and must continue in force except in the case where the Vendor Agreement is terminated mutually by the Parties on the basis of the terms.
- The Vendor Agreement could be terminated by either of the party based on the following:
- Upon any breach in terms of material of these Terms & Conditions or Vendor Agreement by one or the other, which is not rectified within thirty days of notification from the Party that did not breach, the non-breaching party is free to terminate the Vendor Agreement.
- If any Party does a material breach of the Terms & Conditions and in the opinion of the non-breaching Party, if the breach is not able to be fixed, the non-breaching Party shall do not need to provide an opportunity to fix the breach but cannot terminate the Vendor Agreement immediately.
iii. Either party has the right to terminate the Vendor Agreement within one month’s prior notice if
(a) the other party is bankrupt, or makes a general assignment for the benefit of its creditors, or (b) if a receiver is hired for all or a major portion of the assets and is not discharged within sixty days after the appointment; or
(c) Such party demands any manner of relief from its creditors in any court.
- The company may
(a) Terminate the Vendor Agreement if the company tends to believe that the seller’s actions or negligence have affected the status of the company and/or the portal; or
(b) Terminate the Vendor Agreement by giving one month’s notice in writing to the seller.
- Impacts of Expiry/Termination: After the Vendor, Agreement gets terminated:
- The company has the power to remove the products of the Seller displayed and advertised on the website.
- All the orders of products the Seller that has been received before the termination of the Vendor Agreement and all formalities to return the product and/or refund the cost paid by the customer which could happen in the period after the date of termination must be acknowledged and finished, not affected by the termination, according to this R&R Policy and Terms & Conditions; and the Seller shall agree and to co-operate with the company for this cause.
iii. The Seller must pay all the money it owes to the company without any dues, in accordance to the Vendor Agreement, which includes any cost refunded by the company to the customer post-termination, and it should be paid by the Seller to the company as soon as possible after the company demands it.
- Within thirty days of the date of termination, the Company will pay the complete amount that belongs to the Seller according to the terms of the Agreement.
- The obligations and rights of the parties up to the time of termination won’t be affected.
- Within forty-five days from the termination of the Vendor Agreement, the Seller must present a “no due certificate” to the company, as proof.
- Intellectual Property Rights
- The company owns the complete rights in any intellectual property that is a creation of the company under the Terms and Conditions, which include designs, material, graphics developed and/or created by the company.
- In accordance with the provision provided, the company owns and will exclusively own all rights (including all intellectual property rights), interest, and title used in the website.
- Seller Warranties and Representation
- The Seller has all rights (including all Intellectual Property rights), consents, and approvals from any third parties, which includes suppliers needed to distribute and sell the products in accordance with the Vendor Agreement and Terms & Conditions.
- The Seller has to obtain all the essential permits/registrations needed in accordance with the laws for the sale of products via the website. The Seller represents further that the Seller will be the only responsible one for payment and collection of taxes which depends upon the product sale to the concerned government authorities in a timely basis and the company will neither be held responsible nor liable for any reach of tax laws by the seller. Thus the Seller agrees to maintain the company from harm. The obligations based on protection against loss of cash of the Seller will not be affected by the termination of the Vendor Agreement and Terms & Conditions.
- The Seller has an authentic, valid, and marketable reputation for all the products that are displayed, advertised, and sold via the website in accordance with the Vendor Agreement.
- All the Products are merchantable, genuine, marketable, and of good quality as claimed by the Seller to the company.
- The Seller possesses clear, valid, and full entitlement/rights to use the designs, trademarks, copyrights related to the products or its covering used in relation to their display and advertising on the website.
- The Seller agrees to add a link to Www.vellCart.in/com.com with the text “Find us on Www.vellCart.in/com.com” on their website/ blog.
- The Seller must agree that no photographs/images of products shall be provided for upload, display, modify, transmit, publish, share or update any information about the product that:
- is very harassing, harmful, defamatory, blasphemous obscene, pedophilic, pornographic, invasive of another's privacy, libelous, hateful, or, ethnically, racially deniable, promoting gambling or money laundering, or unlawful in any means whatever;
- Hurt minors;
iii. Infringes any trademark, patent, copyright, and remaining proprietary rights;
- breaks any law for the time being in authority;
- misleads or deceives the addressee about the beginning of such information;
- Exchange any information which is considered offensive or derogatory in nature;
vii. Impersonation;
viii. has software viruses or any other computer files, code, or programs made to interrupt, limit or destroy the smooth functioning of the website;
- Pose a threat to the integrity, unity, security, sovereignty or defense of India, good relations with foreign nations, or public discipline.
- Indemnity
Each party ,i.e. the party that indemnify must appropriately on demand hold harmless and indemnify the other party and their directors, officers, agents, and employees collectively known as the indemnified party against all costs, liabilities, and expenditure which includes the fees of the attorney suffered or incurred, or to be suffered or incurred, by the indemnified party that breach of the terms of the Vendor Agreement or the Terms & Conditions, or fraud, negligence, or conscious misconduct of indemnifying party, or any demand, claim, action, suit or proceeding introduced by a third party that violations another breach by the indemnifying party of any of the clauses of the Vendor Agreement or the Terms & Conditions.
- Limitation of Liability
Under any circumstances, no party shall be liable to the other party for any indirect, incidental, punitive or consequential damages, remote special, loss of business profits or goodwill, in spite of the characteristics of the claim, even if such party knew or should have known of the chances of such claims or damages. The total liability of the company, whether in tort, contract, or on the basis of the Vendor Agreement and Terms & Conditions must never exceed the total Margin acquired by the company in 6 months that precede in accordance with the Vendor Agreement.
- Penalty
In the event of a breach of these Terms & Conditions by the sellers, they must pay a penalty of what the company told for instances like:
- Not able to complete the orders, due to the shortage of stocks, the penalty will be per order;
- Returns due to defective/bad product;
- Returns caused by the incorrect size of the products shipped by the seller;
- Returns as a result of the delivery of incorrect products.
It is thus brought to notice by the Seller that out of company demanding money, the amount to be paid as the penalty will be given by the company to the concerned customer as a gesture of apology for non-satisfactory shopping experience if such instances occur and the remaining company demanding money shall be taken by the company as the marketing and processing cost of the order.
- General Clauses
- The parties accept that with the aim of giving the services and doing functions related to it according to the provisions of Terms and Conditions, the company has the authorization as the agent of the Seller to behave according to the terms and instructions of the seller.
- These Terms & Conditions along with the Vendor Agreement is the binding agreement of the parties in doing business.
- The Terms & Conditions are applicable for all sellers and it could be changed by the company on a timely basis with notification to the sellers. Thus the sellers accept to be contained by such changed Terms & Conditions, as notified by the company.
- The Sellers not to sub-contract or assign any of its obligations, rights, or responsibilities under the Vendor Agreement and Terms and Conditions without the consent written prior to the company.
- If any clause of these Terms & Conditions is considered to be unenforceable or invalid in any respect, it must be under the guidance of laws such that the invalidity or unenforceability must not be a part of it.
- As explained in this Terms & Conditions, no type of waiver will be effective if not mentioned in the written format signed by the party who decided to waive. The Delay or failure by a Party in executing any right, remedy, or power under the Terms and Conditions must not perform as a waiver.
- There must be mutual co-operation between the parties so that they can deliver and execute each other documents and instruments.
- Electronic Implementation
The Terms and Conditions are being implemented electronically and each party must understand that it has the same validity and must create a binding agreement mutually. No Party is able to claim these Terms and Conditions invalid merely on the basis that these Terms and Conditions are being implemented electronically. Thus, the parties agree that these Terms and Conditions are valid.
- Jurisdiction and Governing Law
The Terms and Conditions together with the Seller Agreement are construed and read based on the laws of country demands. Any disputes that rise up out these Terms and Conditions and/or the Vendor Agreement must be dealt with in the presence of jurisdiction of courts at their own country.
First Copy Warning
Selling the first copy is illegal. Vellcart won’t be responsible for selling any type of duplicate products in our shopping cart and the particular seller will be responsible for the remaining impacts of legal actions.